URGENT: [From Hedo]
To all valued guests,
The Government of Jamaica has issued a proclamation that states, effective March 18 and until further notice, all visitors from countries that have experienced COVID-19 cases (including the United States and Canada) will be required to be placed in quarantine for 14 days immediately upon arrival. In the case of Hedonism II as it is with all other resorts on the island, the quarantine is defined as being restricted to your room only.
For all those who have bookings for arrival through August 31, 2020, Hedonism II will provide complimentary Cancel For Any Reason waivers. The policy has been amended in consideration of the Coronavirus: “You will be allowed to cancel or change your hotel arrangements for any reason up to the day of arrival on the island. This Cancellation Waiver does NOT cover flights, lost baggage, trip interruption or any optional activities such as sightseeing, spa/salon services, wedding license processing fees and extras. The Cancellation Waiver only covers the cost of your hotel stay. This Cancellation Waiver Benefit is provided by Hedonism II and is not an insurance benefit. IMPORTANT: THE CANCELLATION WAIVER DOES NOT OFFER A CASH REFUND BUT ALLOWS YOU TO CHANGE DATES WITHOUT PENALTY. THE VALUE OF YOUR HOTEL PORTION WILL BE TRANSFERRED TO A FUTURE DATE UP TO DECEMBER 20, 2021. IT IS UP TO EACH INDIVIDUAL TO CONTACT YOUR AIRLINE TO DETERMINE THE BEST COURSE OF ACTION.
As a show of good faith and without prejudice, Hedonism II will also offer a $200 Resort Credit to those who rebook for a future stay. TO CHANGE OR MODIFY YOUR RESERVATION PLEASE CONTACT YOUR TRAVEL PROVIDER. BOOKINGS MADE DIRECTLY WITH HEDONISM II ARE ADVISED TO EMAIL YOUR CHANGES TO RESERVATIONS@HEDONISM.COM. As you can appreciate, the actions the Government of Jamaica have taken are for the safety of all citizens and visitors and we will continue to monitor and advise of any and all updates via our Social Media and Community pages.
We do look forward to welcoming you home again soon!
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