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Thread: Canadian Packages to Hedo

  1. #16
    Registered User we2are469's Avatar
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    Quote Originally Posted by Cdn_cpl View Post
    Wow, so sorry you're having problems. This has been a very simple procedure for us in the past. As mentioned the key is to speak the right lingo and ask for a "Deviation", return flight only, everything else stays the same. We do it out of Winnipeg so it's not a Toronto only thing.
    Yes “Cdn Cpl” it is a simple process, but it doesn’t work for me. I called again today (third time on this subject) to Westjet. I spoke with another very knowledgeable Westjet agent, and even recorded the call, (with her permission). Then listened to it again to make sure I totally understood what she said. Prices current as of Aug 21 2015.
    The difference between a 14 night “package” and a 14 night, with 3 day DEVAITION (so 17 nights) package is $726.60 dollars more for the deviation. 14 nights is a Friday arrive and a Sat departure. 17 nights, is a Friday arrival and a Monday departure, same flights just different days.
    Yet airfare only, on the Westjet site, is $2053.88 for 14 days (Sat dep from H2), and $1645.60 for 17 days, with a Monday departure. No doubt due to the fact that travel on weekends is more expensive.
    You’d think that me doing them a favour by departing on a Monday on a cheaper flight would be a good thing, but instead they up the price by $726.60.
    And no, I’m not going to move to Winterpeg to get better flight deals, LOL.
    Looking back at my conversations with Westjet and my TA, the theme is the same; deviation (at least from Vancouver) adds significant cost.
    Currently, even with the piss poor exchange rate, my deal with Go Classy and Westjet (for air only) still beats the “package” with deviation price. The 14 day non deviates package from Westjet is the better deal, but then, I miss out on the three free days.
    But at least I still have the Westjet price guarantee for air.

    Thanks to all who have provided input. It’s great to be able to add some detail to conversations I’ve had in the hot tub/pool.
    If we cross paths at H2, I’ll buy you all drinks, LOL

    R
    Last edited by we2are469; 08-21-2015 at 12:08 PM.
    Life is too short for drama and petty things, so kiss slowly,
    laugh insanely, fuck like you're the star of a porn film, and forgive quickly.


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  2. #17
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    Quote Originally Posted by we2are469 View Post
    Yes “Cdn Cpl” it is a simple process, but it doesn’t work for me. I called again today (third time on this subject) to Westjet. I spoke with another very knowledgeable Westjet agent, and even recorded the call, (with her permission). Then listened to it again to make sure I totally understood what she said. Prices current as of Aug 21 2015.
    The difference between a 14 night “package” and a 14 night, with 3 day DEVAITION (so 17 nights) package is $726.60 dollars more for the deviation. 14 nights is a Friday arrive and a Sat departure. 17 nights, is a Friday arrival and a Monday departure, same flights just different days.
    Yet airfare only, on the Westjet site, is $2053.88 for 14 days (Sat dep from H2), and $1645.60 for 17 days, with a Monday departure. No doubt due to the fact that travel on weekends is more expensive.
    You’d think that me doing them a favour by departing on a Monday on a cheaper flight would be a good thing, but instead they up the price by $726.60.
    And no, I’m not going to move to Winterpeg to get better flight deals, LOL.
    Looking back at my conversations with Westjet and my TA, the theme is the same; deviation (at least from Vancouver) adds significant cost.
    Currently, even with the piss poor exchange rate, my deal with Go Classy and Westjet (for air only) still beats the “package” with deviation price. The 14 day non deviates package from Westjet is the better deal, but then, I miss out on the three free days.
    But at least I still have the Westjet price guarantee for air.

    Thanks to all who have provided input. It’s great to be able to add some detail to conversations I’ve had in the hot tub/pool.
    If we cross paths at H2, I’ll buy you all drinks, LOL

    R
    You are looking to go direct from YVR to MBJ or you plan on a stop in toronto?
    If so, you might want to talk to WestJet about looking at a deviation from just the toronto to Mobay leg.. it would be interested it see if the higher costs ARE due to YVR.

    If they are, you can always book the YVR to YYZ segments via Westjet in parallel with what looks like a Toronto to Mobay WestJetVacations package.

    Do you think that approach might help?

    Have you also talked with Air Canada Vacays... we have found that even WestJet gets crazy pricing.

    We went down at the end of June at WJV was 35% more expensive than a Sunwing.... we had to go with Sunwing ( much to my regret).

    It could be for your specific plans WJV is just not going to be competative.

  3. #18
    Registered User Cherbear's Avatar
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    We just booked and fully paid for 10 days in November through a American group. With a seat sale flight through air canada direct out of Toronto and a gvp room for 10 days cost us just under 5000 Canadian.

  4. #19
    Registered User Ontario's Avatar
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    We have used the three day thing a couple of times now, we have always booked with a travel agent. She always books it over the phone asking for the extra three days on flights not on the hotel..so it's still booked as a package and have never paid over $3000 for the whole trip...and we have traveled April every year for the past 5 years as well as Sept.. And the occasional Oct..

    We have used this with Air Canada Vacations, West Jet and Sunwing Vacations.. Never had a problem with any of the three day add on, except for Air canada who forgets to pick us up, on more than one occasion, so be sure to call and call again to confirm they will get you...in the past we weren't the only couple form Hedo they forgot under the same circumstances ..

  5. #20
    Registered User we2are469's Avatar
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    Quote Originally Posted by Ontario View Post
    We have used the three day thing a couple of times now, we have always booked with a travel agent. She always books it over the phone asking for the extra three days on flights not on the hotel..so it's still booked as a package and have never paid over $3000 for the whole trip...and we have traveled April every year for the past 5 years as well as Sept.. And the occasional Oct..

    We have used this with Air Canada Vacations, West Jet and Sunwing Vacations.. Never had a problem with any of the three day add on, except for Air canada who forgets to pick us up, on more than one occasion, so be sure to call and call again to confirm they will get you...in the past we weren't the only couple form Hedo they forgot under the same circumstances ..
    Wow that's some deal, I'm guessing its at least 2 trips of 7 days but with an addition of three days on the second trip. I get that we need to pay extra to get to Toronto, but after three calls to Westjet and a TA's attempt we can't get that deal, As I said earlier, by Westjets decree, the difference between the "ALL INCLUSIVE' package of 14 days, and the package with the deviation to 17 days, is over $700.00 (for two people).
    I'm curious, if you went on line and viewed a 7 day ALL INCLUSIVE from Toronto to H2 and back, how much different would the price be, from the same package with a three day deviation, on Westjet.

    Ray
    Life is too short for drama and petty things, so kiss slowly,
    laugh insanely, fuck like you're the star of a porn film, and forgive quickly.


    Butt Crack Tours____________and ________ Biff's Bunch

  6. #21
    Registered User Ontario's Avatar
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    I would call air canada directly and ask them, if you haven't already booked..

    Just went to the air Canada website, and punched in from sept 16-23 and came up with a price of $2658.74 west jet was $2860.74 and sunwing was $2760 all for the 7 days...and all from out of Toronto..

  7. #22
    Registered User we2are469's Avatar
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    Quote Originally Posted by Ontario View Post
    I would call air canada directly and ask them, if you haven't already booked..

    Just went to the air Canada website, and punched in from sept 16-23 and came up with a price of $2658.74 west jet was $2860.74 and sunwing was $2760 all for the 7 days...and all from out of Toronto..
    Interesting, I just punched in the same Sept dates as you, but from Vancouver, and the price is $3116.32. Factoring in the group room rate for our April visit, the difference is $240 dollars. Basicly the airfare if I went with AC vacations would be $240.00. So, wow, that's a good price. So that's $445.18 CDN dollars per couple per night, air and room.
    I'll call AC tomorrow, and see about deviations, and the cost.
    We are booked on Westjet for air, and a US TA (deposit only) for the resort. Westjet was willing to wave fees if we wanted to change our flight to a vacation package, but after adding in the deviation charge, the cost exceeded the current deal I have.

    The travel agent hooked us at the front lobby before we left last April with "A great deal". AND it's still a good deal cost wise, after you factor in the Westjet deviation cost.

    Thanks for your input Ontario
    Life is too short for drama and petty things, so kiss slowly,
    laugh insanely, fuck like you're the star of a porn film, and forgive quickly.


    Butt Crack Tours____________and ________ Biff's Bunch

  8. #23
    Registered User we2are469's Avatar
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    Quote Originally Posted by Ontario View Post
    I would call air canada directly and ask them, if you haven't already booked..

    Just went to the air Canada website, and punched in from sept 16-23 and came up with a price of $2658.74 west jet was $2860.74 and sunwing was $2760 all for the 7 days...and all from out of Toronto..
    OK, just checked with AC Vacations this morning. On-line 14 day package (from YVR) was $7387.00 CDN (2 people). Called in to resv desk, and with deviation of 3 days (and no room required for those three days) cost is $7363.32, yup it was less than the on-line price. So it's Westjet that doesn't want to play ball this month. WJ wanted an additional $700.00 for the divination.
    We are however still paying less than the AC package, because we caught a Westjet sale on the flight. But one thing is for sure, we will not be booking with a US Travel Agent again. Both AC and WJ offer low price guarantees, which is NOT offered by the US TA. So thank-you again to all those that provided good and accurate information.

    Ray
    Life is too short for drama and petty things, so kiss slowly,
    laugh insanely, fuck like you're the star of a porn film, and forgive quickly.


    Butt Crack Tours____________and ________ Biff's Bunch

  9. #24
    Registered User Cdn_cpl's Avatar
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    Surprised that Westjet is not playing ball, we usually find them much easier to do business with than AC. I wonder if they would match it if you showed them the AC pricing? Not that it would matter at this point, sounds like you have something that's working for you and now you have a trip to look forward too! Only bad part about flying with AC is you get to experience their cramped Rouge planes on the YYZ - MBJ portion.

    We learnt a few years ago to never book with a US agent, our one and only group trip cost us about $300 more at the time, which we knew, but wanted to try a group experience. We found that the extra cost didn't give us a better vacation so now we always book solo. Enjoy looking forward to the trip!
    Last edited by Cdn_cpl; 08-24-2015 at 02:56 PM.

  10. #25
    Registered User Cdn_cpl's Avatar
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    And one final comment on this from me, both times that we did the deviation with Westjet we were not able to get them to adjust our pick up date for the transfer from Hedo to MBJ. They assured us they would but when we received the travel docs the pick up date was the same day as what our flight home would have been without the deviation. Problem solved by talking to the transfer company (Jamaica Tours Ltd) once we arrived at MBJ. We told them we had changed our return date and they happily adjusted the pick up date and even the location the second time as we moved to a different hotel. People talk about how much they hate the bus versus private transfers but we've been very impressed with the service we received from JTL.

  11. #26
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    Quote Originally Posted by Cdn_cpl View Post
    And one final comment on this from me, both times that we did the deviation with Westjet we were not able to get them to adjust our pick up date for the transfer from Hedo to MBJ. They assured us they would but when we received the travel docs the pick up date was the same day as what our flight home would have been without the deviation. Problem solved by talking to the transfer company (Jamaica Tours Ltd) once we arrived at MBJ. We told them we had changed our return date and they happily adjusted the pick up date and even the location the second time as we moved to a different hotel. People talk about how much they hate the bus versus private transfers but we've been very impressed with the service we received from JTL.
    We always go by private driver or fly in, so the extra cost that is usually on the WJV booking for the bus ( $100) can be removed from our trip.

    Leaves more budget for Red Stripe

  12. #27
    Registered User we2are469's Avatar
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    Quote Originally Posted by Cdn_cpl View Post
    Only bad part about flying with AC is you get to experience their cramped Rouge planes on the YYZ - MBJ portion.

    We learnt a few years ago to never book with a US agent, our one and only group trip cost us about $300 more at the time, which we knew, but wanted to try a group experience. We found that the extra cost didn't give us a better vacation so now we always book solo. Enjoy looking forward to the trip!
    We've been happy with the US agents ,mostly, till this year, and that's mostly due to the Canuck buck falling thru the floor. We make up the savings by flying out of Seattle or catching sale prices at WJ or AC. Last year flying from Seattle saved us about $600 CDN.
    We actually are using a Vancouver based agent, who frequents H2, but she is buying wholesale from the US "H2 specialty" travel agency (US Invoice).
    So 2017, it's definitely going to be a Canadian event.
    And as you said "CDN_CPL" we have seen no real benefit being with the TA's that service H2. Both groups that we belong to don't care how we get there. Not speaking for other groups though.
    234 days and counting.

    Ray
    Life is too short for drama and petty things, so kiss slowly,
    laugh insanely, fuck like you're the star of a porn film, and forgive quickly.


    Butt Crack Tours____________and ________ Biff's Bunch

  13. #28
    Registered User Ian&Brooke's Avatar
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    I literally just tried to get my 3 free days with Air Canada Vacations. They are clueless and/or have no idea how to do this to the benefit of the customer. I suspect that Air Canada Vacations ripped you off. Here is why.

    For seven days, the online price was $3,082 total. I called to speak to the agent to get started on the back and forth that I knew would be required because air canada vacations and hedonism II do not understand how to use a "promo code" apparently. The agent tried to push that bull about them booking my hotel for 4 days and the flight for 7 which would allow me to deal directly with the resort for my 3 free nights. Not only is it terrible customer service for a travel agent to unload responsibility for critical details of a trip to the customer, but they then effectively raise the price because you are not booking a full seven days with them for the hotel. After the agent made the 3 days reduction, i was quoted $3,070 for the 4 day hotel and 7 day flight scenario. Effectively, what they did was jack up the price for the first 4 days to rob me of my 3 free nights. As a customer, you should not accept that they are unloading tasks to you because they do not understand or deliberately have no idea how to make and use a promo code. This is a scam by ACV to rob you of your 3 free nights and pocket the money that you should be pocketing. They also attempt to confuse you by claiming it is because they get great rates and it is a package.

    I am not sure how many have asked for a quote beforehand and then got a price after the "workaround" of you booking 3 nights and them booking 4 nights, but i suspect they jacked the per night cost. The fact that the solution is so simple that any professional with maybe 3 credits of University, or even community college, could figure out makes me believe they diberately are doing this to rip you off and make it complicated.

    I wrote and email to the director of customer service and I plan to voice my concern to Kevin when I arrive that these companies are screwing his customers and robbing the resort of the marketing promotion that should be benefiting his repeat customers. Instead, the big vacation agencies are stealing his promo offerings. This is a deceptive scam, not a work around. As I said, this literally happened to me yesterday. I ended up booking with Tom's again after they went out of their way to find me a room and actually do what travel agents are supposed to do.

    Even the smaller travel agents such as Tom's Have this down. The TRAVEL AGENT calls the resort, confirms the 3 nights and applies it as a credit to the customer. They dont send the customer off to email and deal directly with the resort and do all the work. A travel agent gets paid to hande logistics...it is the entire reason to have a travel agent.

    They even have a promo code field on the website...I just shake my head. I will bad mouth ACV forever on this as they deserve it. Idiots.
    Last edited by Ian&Brooke; 09-23-2015 at 05:07 PM.

  14. #29
    Registered User Cdn_cpl's Avatar
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    Quite frankly I'd rather deal directly with Hedo on the three free days than trust Air Canada to get it right for me. It's Hedo's promotion not AC's so I wouldn't expect AC to make those arrangements for me. Any time we've done it we've booked a standard seven day package with a deviation on the return flight to make it three days later and then booked the extra three days with Hedo for a total of ten days. Never had an issue.

  15. #30
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    ^ What Cdn_cpl said.
    Hedo, Sept. 27-Oct. 8, 2015 (can't wait to return).

    Hedo, February 2015.

    Hedo, September 2014 . First time!

    Brilliance of the Seas - January 2014

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