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Thread: Update on pool renovations?

  1. #1
    Registered User tigger69298's Avatar
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    Update on pool renovations?

    Does anyone know the latest on the Sept. pool renovations? Any information would be appreciated. Thanks!!!

  2. #2
    Resort Representative DesireRep's Avatar
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    Hi guys.

    That's right, during september we are going to do some renovations to our facilities, but this renovation won't affect our regular activities, so you don't have to worry about it if you are planning to come to Desire Riviera Maya.

    If you haven't decided if you will come or not, here is an special promo that will help you.
    Save 35% Discount in all Room Categories!
    Desire Resorts

  3. #3
    Registered User tigger69298's Avatar
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    When are the renovations due to be completed. More important, when will the pool be back up and running? Thank you.

  4. #4
    Resort Representative DesireRep's Avatar
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    All the renovations will be ready for october 1st.
    Desire Resorts

  5. #5
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    Quote Originally Posted by DesireRep View Post
    All the renovations will be ready for october 1st.
    We are booked Sept 20-27 and we were told the pool would be ready by the 23rd, hence the reason we picked this week... to only have the pool closed for a couple of days during our stay, so if it is not going to be ready until Oct 1st, shouldn't I have been paying 35% discount for my entire week? I only got 3 nights at 35%?!?!?

  6. #6
    Resort Representative DesireRep's Avatar
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    Hi guys.

    The resort renovation aren't only at the pool, that's why we are saying that all the renovations will be ready at Oct 1st, the pool area will be ready before that date.

    Warmest regards
    Desire Resorts

  7. #7
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    Angry Renovations??!!

    Quote Originally Posted by DesireRep View Post
    Hi guys.

    The resort renovation aren't only at the pool, that's why we are saying that all the renovations will be ready at Oct 1st, the pool area will be ready before that date.

    Warmest regards
    Well this is a bit upsetting. We understood the pool would be ready by the 19th of Sept so we booked Sept 24th - 28th. Now you are saying other areas will be "under renovation" as well??! We would not have booked during this time if we had known this. Will you please tell us what else will be affected during our stay?

    Thanks

  8. #8
    Resort Representative DesireRep's Avatar
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    Don't worry, the only common area that will be renovated will be the pool, you won't notice about the other renovations during your stay.
    Desire Resorts

  9. #9
    Registered User Downunder Fun's Avatar
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    Here are a bunch of pictures of the current renovations as well as how it's going to look when all finished. We have friends there for the next few weeks so they have promised to send us more pictures. We'll update our blog when we get them. We're so excited and will be seeing it in the flesh in March!

    Desire RM Renovation photos

  10. #10
    Here is question for the resort representative ..We are booked from sept.27th -oct.4th ..in your opinion would ,would our stay be affected by the construction in the common area?(We are concerned , because we booked our stay paying full price and did not receive any discount )
    Last edited by jhonyro2000; 09-16-2014 at 10:29 AM.

  11. #11
    Resort Representative DesireRep's Avatar
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    Quote Originally Posted by jhonyro2000 View Post
    Here is question for the resort representative ..We are booked from sept.27th -oct.4th ..in your opinion would ,would our stay be affected by the construction in the common area?(We are concerned , because we booked our stay paying full price and did not receive any discount )
    Hi guys.

    The renovations are in time, so you don't have to worry about, you won't notice any kind of renovation work.

    Regards.
    Desire Resorts

  12. #12
    Pool is finished ..wohooo people are swimming in it swim up bar will soon open

  13. #13
    Registered User Cdn_cpl's Avatar
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    Here is a pic of the completed pool area it reopened on 09/23, apparently they were still working on the restaurant area behind the bar when this pic was taken.

    Attachment 7505

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